Featured Client: Zeno's Candy
SEO 101 Class a Success
Holiday Marketing for Your Website
Assisted SEO Services from AI
Go Green with Holiday E-Cards
New Changes to Google Places
Don't Use AOL for Email
Support Tips & Holiday Hours
Sign up to our Webinars
GET READY FOR THE HOLIDAYS! | | Holiday shopping and travel means that if you have an e-commerce or travel related website you better be prepared to handle the extra traffic. | Get your promotions, seasonal specials and email marketing campaigns together because the holidays will be here soon. Consumers will be spending their money so make sure it is with you! Read our featured blog post for more tips and ideas for holiday marketing.
Alternate Image is thankful for all of our clients. Here's wishing you and your family a Happy Thanksgiving from everyone at the office.
- Mic & Rich, Jeff & Val, John, Graham, Morgan, Phil and Chris
CONNECT WITH US
| | Zeno's World's Most Famous Candy
Zeno's Candy Store is located at the Main Street Pier Boardwalk in Daytona Beach but sells candy nation-wide through their e-commerce website. Benedict Advertising designed and manages this website for Zeno's, which uses the Alternate Image store application, mailer, and custom programming.
In keeping with our holiday e-commerce theme, check out their website to see their seasonal items, which are being promoted now for the holidays.
And yes, our office staff has all tasted and enjoyed the candy from Zenos, we encourage you to try it!
Please take the time to visit their website!
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| Alternate Image's SEO 101 class was a great success, with more than 24 people attending and donating toys to the Dream-A-Wish foundation, a local charity benefiting Central Florida's special needs children. The purpose of this class was to provide valuable information to our clients about search engine optimization for their website. Read More | | Holiday Marketing for E-Commerce and Hotel Websites
| | | Need some new, fresh ideas for your holiday marketing campaign? Read our tips and ideas for great holiday promotions for e-commerce websites and hoteliers. Read More | | Go Green with a Holiday E-Mail Newsletter
| | | Save postage this year by sending a Holiday e-newsletter through your mailer application. This is a free application for full website clients where you can send your clients, customers, or affiliates a Holiday message. Read More | | Assisted SEO Services for D-I-Y Search Engine Marketing
| | | We are seeing a greater demand for search engine optimization services for clients who have an in-house person to write their own content but still need help with search engine optimization. Our Assisted SEO service includes a website analysis, keyword research, monthly reports to see how you are ranking and more. Read More | | New Changes to Google's Results Page for Location Searches
| | | Google has done it again. There is a new layout for the page one results for location based searches, which places more emphasis on the Google Places listings. What does this mean for your website? It's going to be a lot harder to rank on the first page now that only four or so organic listings are displayed. Read More |
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  DON'T USE AN AOL EMAIL ADDRESS
We are seeing quite a bit of issues with AOL blocking our emails from time to time. They do not have an effective way for blocking spam except to block an entire server with no way to become white-listed. Emails can be blocked for 24 hours or longer with no notification from AOL. If you use an AOL address please create a Google Gmail account to use instead as we cannot guarantee email delivery to Aol.com email addresses. There is nothing we can do, but if you are an AOL user, please complain to them and maybe they will listen to you.
TO ALL CLIENTS SENDING EMAIL BLASTS:
If you have a time sensitive email please notify the support staff at least 48 hours in advance and we can schedule your mailer. Please review our email newsletter policy.
NEW CONTENT MANAGEMENT UPGRADES
We are continuing to move clients one by one over to the New CMS, please send a support ticket if you would like to be moved over immediately.
TIPS OF THE MONTH
Don't forget to renew your domain name.
If we are not managing your domain name please don't forget to renew it! It is a good idea to purchase a domain for at least 5 years. Once it expires there is a window of time that you can get it back but your website will be down. If it is gone it will most likely be picked up by cyber-squatters who will gladly sell it back to you for a high fee. The Dallas Cowboys experienced some down time on their website as their domain has expired and took about 2 days to be put back up again. You don't want this to happen to you. Read the news story about the Dallas Cowboys domain debacle.
Don't paste tables from Microsoft Word onto web pages.
There are many reasons why this creates issues for our clients. Copying and pasting tables from Word or Excel will create broken pages and messed up formatting. Editing these tables is extremely difficult as it is using non web-friendly HTML code that does not work with the content management system. If you would like to create a special table on your landing pages, submit a ticket and we can help you do this the web-friendly way. This will be much easier for you in the long run.
NOVEMBER WEBINARS
Need Additional Training?
Sign-up for our Wednesday group webinars at 2PM. Every Wednesday we offer a 30 minute interactive webinar where you can ask questions to our support team about using any of the AI applications in your admin area.
Sign-Up For Webinars
Don't forget - you can always find help online at our Wiki or by sending a support ticket to help@aisupportdesk.com.
|  | Please note that offices will be closed on:
Thursday, November 25th
Friday, November 26th
Friday, December 24th
Friday, December 31st
For emergencies, please call the office at (386) 760-1774 and follow the prompts for after hours support. This phone will ring to Val, Jeff, and Michelle. Leave a detailed message and they will return your call promptly.
Send your tickets in early to accommodate for the holiday hours. No one will be in the office on the days listed above except our cat, JPEG, who cannot answer the phone or complete support tickets. We're pretty sure she'll be taking a cat nap the entire time...
ALTERNATE IMAGE IS HIRING!
Customer Support Rep
We are currently looking for an excellent Customer Support Representative to help with our growing product, Open Hotel booking engine. For a full job description please read more.
Cold Fusion Programmer
Yes, we still need a programmer. For a full job description please read more.
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